Ashling Designs Lampshades, Lamps and Accessories

Retail Ordering, Shipping and Returns Information

 

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If you are not using our shopping cart, or are ordering something that isn't available through our shopping cart, send us an e-mail with the details, and any customizing instructions, such as what animals you'd like on your shade. Don't forget to tell us the method of payment you'll be using and your shipping address. We can only accept online payments with a credit card via Paypal.

If you prefer not to use a credit card online, you can mail a check or money order to the following Address

Ashling Designs
6520 Brook Park Dr
Colorado Springs, CO 80918.

Please make your payment out to Ashling Designs.

We'll e-mail you back to confirm your order, give you your payment instructions, and our estimated shipping date. That's all there is to it.

We must have a valid address to ship to. We cannot ship to APO addresses. We can ship to PO boxes.

All prices shown include shipping via the postal service. If you require your order shipped via UPS, email or call and let us know. There may be an additional shipping fee.

All lampshades and other items are returnable. Box your shade and return it within a week. Once we receive it, we will mail you a check for the amount of your refund, less the shipping cost.

Orders for fabric lampshades usually take 10 working days or less to complete before shipping. Chamois lampshade orders usually take about a month to complete before shipping.

If you wish to place an order, e-mail us with the details.

Please do not send us your credit card information via email! We can only process credit card payments via the shopping cart. If you don't want to use the shopping cart, you can pay with a check or money order.

We've had some customers experience problems placing orders through Paypal. I always send a confirming email after I receive notice from Paypal that a payment has been made. It's not an automatic reply, it's me sitting here and typing, so it won't be immediate, but you will get a message back from me, usually within 24 hours. If you don't receive a message from lampshades@ashlingdesigns.com that means your Paypal order didn't go through.

A common reason orders don't go through is that Paypal requires the ship to address to match the address where your credit card bill is sent. If they don't match, Paypal will not accept the order. If you need your purchase sent to another address, just type that address into the comments box when you're in Paypal. I'll see that message when I print out the notification from Paypal, and make sure your purchase gets sent to the right place. If you have any problems placing an order, or have questions, e-mail me and I'll see if I can help you. And if you want to skip Paypal entirely, you can always mail me a check or money order.

Select the lampshade or lamp style you are interested in from the thumbnails below or the menu to the left - please come in and browse!

Antler Lamp with forest mist shade

A mule-deer antler lamp with a forest mist with elk lamp shade.

Pine log lamps with cattail marsh lampshade

A cattail marsh lampshade on a log lamp with burl.

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